operating division of
Groupe Leclaire GLG Inc.

Credit courses: Eeyou Communications Network courses held at International Institute for Technology (Montreal) on fibre-optic installation and management, 2004

Equipment specific courses: Ginwat-Cable TV staff learn test equipment operations 1994

CHPH/FM Wemindji, Quebec: Community Radio Station Manager Abraham Matches broadcasts local and regional Events; the station covers over 125km radius of the region (Training Graduate of Regional Broadcast Training Program, Mistissini, 1985)

Journalism training: CBC Northern Service training graduates in Mistissini (left to right) Elizabeth Menarick, Clara Cooper, Sara Menarick, Hyman Glustein (course leader), Hattie Kitchen, Sinclair Gilpin, Fred Leclaire (instructor) Johnny Grant, Walter Hester (1982)



Training Services

the first line of preparation

Whether it's radio journalism or technical training for cable, wireless or fibre-optic network, upkeep or maintenance, it's all a matter of understanding what makes things tick and how to keep them ticking. Our training crew draws on industry professionals to explain the underlying principles of care, management and improvements. Our courses have included:



Want a sample of of our broadcast training programs? Consider a format as common as Talk Radio, there are conversation techniques that are easy to follow (it may seem like common sense but it's easy to go astray when the mike is on):

More than casual conversation, interviewing is asking skillful questions and getting meaningful answers. Plan your interview with these ABCD's:
" Arrange an appointment to have the interview.
" Be ready with a list of questions. Phrase them so that they require more than a simple yes or no.
" Check your equipment in advance to be sure it is in good working order. Test it carefully.
" Don't overload with equipment. Keep it as simple as possible.

Interviewing techniques vary with personal style; however, here are a few basic rules that can help your interviews:
- Research your topic and your guest. Know why this interview is important. Find out about their track record, what they have accomplished, what makes them proud and what your listeners want to know about your guest. Also, prepare some general background information on the subject;
- Let the guest do the talking. Don't butt in, except to steer away from repetition. Keep your questions short but well documented.
- Be prepared to talk a little bit before the interview to loosen up the guest. Remember, interviews are formal situations and it is often difficult to bring out the human element.
- Listen carefully. It is far easier to have the guest elaborate on the details of something already said than break new ground.
- Keep eye contact. Don't appear bored or distracted. Avoid reading your questions off paper.
- Be original. Go where your instincts lead you. If the guest avoids your question, rephrase and ask again.
- Edit weak spots from the interview. Pauses, coughs, Uh huh's, I see's, Well's, even questions sometimes slow down an otherwise interesting exchange.

Make it lively and entertaining but interviewers must be respectful of on-air guests. It is important to ask prying and curious questions; it is equally important to respect the right of privacy of the person before the microphone.
- Don't confuse performers for public officials. It may be fair to ask a musician how he intends to change on his next album; it is not fair to ask a judge how she intends to rule on her next case involving a juvenile crime. Most of all, be lively and tasteful in keeping the coversation on track.